Chatbot Nation is a resource run by me, Peter Lisoskie, to help business owners and entrepreneurs either build their own or have me and my team build chatbots that create an interactive, engaging and entertaining humanized experience for your customers - but what is a chatbot?
A chatbot is a software service designed to simulate human conversation with a person. They can be used to for leads, service, sales, and brand building. You can learn all about chatbots on my Getting Started page.

Who is Peter Lisoskie

WHAT'S HIS STORY?

Peter graduated from Seattle University, BSME in 1983.

Engineering Manager at Fluke

  • First Adept Robot in North America
  • Early Adopter 3D CAD Systems North America
  • First Rapid 3D Printing System​ North America
  • 12 Patents

Division Manager @ Companies

  • Division Turn-Around Expert
  • 12 new product development efforts
  • Voice-of-the-Customer Method
  • World's first VR Glasses
  • 7 new patents

VP Product Strategy - Stratos

  • New Product Strategy Method
  • Launched 3 BioScience Solutions
  • 1 Patent

Defining Moment...

After multiple travels over the years to more countries than I can count, I had a defining moment looking through an airplane window portal over the polar cap. I decided to hang up my role in the corporate world to spend more time with my boys and family.

inViral Business Incubator

  • Started inViral in 2012
  • New Technology Megatrends
  • Started following chatbots in 2012
  • Develop R.E.T. with chatbots starting in 2016

What's The Story With Chatbots

HOW DID CHATBOTS GET ON PETER'S RADAR?

I'm into Megatrends in my business incubator inViral. We track technology trends in alternative energy, nanotechnology, chatbots, and artificial intelligence. I look for signs that a technology is going to Cross the Chasm - a term made famous by Geoffrey Moore's book. Started tracking bots and ai in 2012.

In 2015, I read a Forbes magazine article. Business Intelligence Research reported that people were spending more time on the 4 major messenger apps than were spending time on the Big 4 Social Media Sites (including Facebook!). This was the first sign a chasm was going to be crossed.

In April 2016, Facebook announced at their annual F8 conference, they were opening up their FB messenger API to allow chatbots to interact with their 2 billion people on Facebook. This was the key event that marked chatbots Crossing The Chasm. 

In May of 2016, I built my first chatbot for our Wellness Center. We did a contest and started using a humanized bot character called Chase. What resulted for a $362 FB messenger spend was 424 bot subscribers, 256 email subscribers, and a 13:1 ROI.

What's the R.E.T.story?

HOW DID HE DISCOVER A NEW TECHNOLOGY (R.E.T.)?

After the initial testing at his Wellness Center, Peter met Jaime Jay who came into his FB Group, Chatbot Nation. Jaime owns Slapshot Studio - a high end branding and website company with Jared Angaza - the Brand Architect. The three became fast friends. The next event was an appearance on Entrepreneur on Fire with John Lee Dumas. Jaime and Peter set up a contest to give away a website and chatbot.

To confirm his thoughts about creating a Relationship Experience through chatbots, Peter talked with Jaime and Jared and came up with using Wilson - the volleyball from the movie Castaway. In the movie, Tom Hanks developed a relationship with Wilson. What Peter wanted to know was could people develop a relationship with a chatbot that created a relationship experience. Here's what happened...

Peter modeled the chatbot after the TV show Survivor to create a game show challenge where people would take a beach challenge, hiking challenge, or fishing challenge. 

Wilson the chatbot engaged people for nearly 5 minutes and the results were amazing! Nearly 94% of the people finished the entire challenge. Nearly 70% of the people finish the next step of writing out why they wanted to win the contest and provided their name, phone, and email address. But here's the real AHA!

The Results Were Amazing!

Over 100 people emailed us saying that Wilson was hilarious and how much fun they had with Wilson and asking when Wilson 2 was coming out...

No One Referred To Wilson as a Bot...

That was the dawn of Relationship Experience Technology - creating a humanized, engaging, and entertaining experience while captivating people who interact with our chabots. Now we use fully animated talking chatbots with our own proprietary Conversational User Interface (CUI) Standards to create a new experience for 80+% open rates and 60+% click through rates (30x that of email)!

That was the dawn of Relationship Experience Technology - creating a humanized, engaging, and entertaining experience while captivating people who interact with our chabots. Now we use fully animated talking chatbots with our own proprietary Conversational User Interface (CUI) Standards to create a new experience for 80+% open rates and 60+% click through rates (30x that of email)!

Now You Can Add R.E.T. to Express Your Brand and Create an Interactive Experience

Chatbots are instant, easy, and convenient for your customers. They deliver leads, increase sales, ROI, and create an interactive customer experience.